Important Terms of Service ...
Payment for all services are due before service starts.
Please allow 48 hours for all reservation requests. New clients require a minimum of 4 days advanced reservation requests. Last-minute requests (under 48 hours notice) will be charged an additional $10.00* convenience fee.
Refunds & Cancellations
Your pet sitter's time is valuable to you as well as to other clients. Reservations should be made in good faith so that your pet sitter can schedule and provide the best and most efficient service possible for all. We understand, however, that emergencies and special circumstances do occur and we will take those into consideration for credit.
If a check is returned by the bank for non-sufficient funds (NSF), or any other reasons, there will be a $36.00 surcharge.
A $10.00 daily surcharge will be added to the following:
New Year's Day
Memorial Day Weekend (Sat - Mon)
Labor Day Weekend (Sat - Mon)
Thanksgiving (Thur & Fri)
Christmas Eve Day
New Year's Eve Day
** Please note -- There will be no refund for cancellation of Holiday services.
Severe conditions (i.e. Thunder/Lightening, Tornado Warning or Watch), heavy rain, hail, HEAT INDEX over 85F, or WIND CHILL below 0F ... dog walk will be canceled by sitter and arrangements made to reschedule, OR if agreeable with client - quick potty break and indoor play (or a swim) will be substituted. The safety of all dogs is of utmost importance, therefore walks at in-between temps (0-85F) will be determined on a case-by-case basis ... based on breed, age, health, and acclimation (indoor or outdoor dog).
Medications and Health Issues
Additional charges may apply for administering medications or dealing with pets who have incontinence issues, etc.
Illness, Worms, Vaccinations, etc.
All pets must be free from ALL communicable diseases, including parasites such as worms, mites, ticks, and fleas ... this also includes mange. Pets must also be up-to-date on Rabies vaccinations, and other applicable vaccinations (i.e. DHPPCL for dogs) ... or be titered. They must also have an annual negative (worm-free) fecal test. Written proof of the above from your vet is required. Veterinarian may email, or send via regular mail, proof of health, vaccinations/titers, and negative fecal results to us.
When determining compatibility for services, each pet will be evaluated based on it's individual behavior (and health) ... there will be no discrimination based on whether a pet has been altered or not.
The Final Fine Print ...
* All services are taxable and will be charged the current Minnesota State and City Sale Taxes.
** Time ranges are minimums & averages only - your pet sitter may stay longer (no extra charge) to leave notes and finish-up minor tasks.
***While we strive to keep the rates posted on this page accurate, the rates listed are not guaranteed and are subject to change. Contact All God's Creatures Pet Services for current rates.
****Owners must provide all feed, hay, dishes, feeders, collars, leashes, halters, lead ropes, brushes, hoof picks, meds, fly spray, bedding, seed, wheel barrels, pitch forks, pooper-scoopers, etc. etc. etc. If any such item has to be purchased in your absence, the price of the product will be billed when you return. We do carry many items & tools of the trade with us, in case of emergency and will use at no charge, but since we can not be sure we will have what we need to do the job you have asked us to do, we ask that you provide all the tools and products necessary.
***** PLEASE NOTE: We reserve the right to refuse service to anyone, at anytime, for any reason. For example - if a pet sitter feels unsafe (e.g. aggressive pet, home is not clean, premises are not secure, etc.), an animal (or client) has a communicable disease, a history of violence or other extreme behavioral issues, etc. - services will be refused.
****** Thank you very much for taking the time to read through all of this. We are aware that your time is valuable and greatly appreciate that you have chosen to take a few minutes to learn more about our services. =)